Protocols to keep us all healthy and safe

Protocols to keep us all healthy and safe

Your health is our first priority. We are taking all necessary steps to keep you and your family as healthy and as safe as possible.

The London Family Health Team is maintaining strict measures to reduce the number of patients coming to our sites. We are offering phone or video appointments (virtual care) with your physicians and allied health professionals.

If your physician directs you to come into the building for an appointment, please follow the signage at the front door. Do not bring family members with you unless you require assistance.

You must wear a mask or face covering and keep it over your nose and mouth the entire time you are on site. You must use the hand sanitizer and self-screen at the front door before you go to your appointment. If you have respiratory symptoms of any kind, DO NOT come to the clinic. 

For our After-Hours Clinic, please call the answering service to book your appointment as per your physician’s phone voice mail message.  Be advised that you are NOT to come into the clinic unless directed to do so. 

Here are some important resources for you regarding COVID-19:

After Hours Clinic

If you have a medical problem that cannot wait until the next business day.

Free access to a Registered Nurse 24/7 at:
"811" (TTY: 1-866-797-0007)

family Doctor Office Information