Protocols to keep us all healthy and safe

Protocols to keep us all healthy and safe

Your health is our first priority. We are taking all necessary steps to keep you and your family as healthy and as safe as possible.

The London Family Health Team is maintaining strict measures to manage the number of people coming to our sites. We continue to offer phone or video appointments (virtual care) with your physicians and allied health professionals to augment in person visits as appropriate.

When you come into the building for an appointment, please follow the signage at the front door. Only bring family members with you IF you require assistance.

You must wear a mask and keep it over your nose and mouth the entire time you are on site if you have symptoms. You must use the hand sanitizer and self-screen at the front door before you go to your appointment. If you have respiratory symptoms of any kind, please alert the staff of your condition when you check in. 

For our After-Hours Clinic, please call the answering service to book your appointment as per your physician’s phone voice mail message.  Remember to wear a face mask for your appointment.

Here are some important resources for you regarding COVID-19:

After Hours Clinic

If you have a medical problem that cannot wait until the next business day.

Free access to a Registered Nurse 24/7 at:
"811" (TTY: 1-866-797-0007)

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