Protocols to keep us all healthy and safe

Your health is our first priority. We are taking all necessary steps to keep you and your family as healthy and as safe as possible.

The London Family Health Team is maintaining strict measures to reduce the number of patients coming to our sites. We are offering phone or video appointments (virtual care) with your physicians and allied health professionals.

If your physician directs you to come into the building for an appointment, please follow the signage at the front door. Do not bring family members with you unless you require assistance.

You must wear a mask or face covering and keep it over your nose and mouth the entire time you are on site. You must use the hand sanitizer and self-screen at the front door before you go to your appointment. If you have respiratory symptoms of any kind, DO NOT come to the clinic. 

For our After-Hours Clinic, please call the answering service to book your appointment as per your physician’s phone voice mail message.  Be advised that you are NOT to come into the clinic unless directed to do so. 

Here are some important resources for you regarding COVID-19:

• COVID-19 Antiviral Treatment Screener – if you think you have COVID-19 symptoms and might be eligible to receive antiviral treatment – time is of the essence, you need to start treatment wihtin 5 days of symptoms onset.
• Fact Sheet on Antiviral Treatment for COVID-19 (Paxlovid) for those eligible.
• NEW Guidelines if you are exposed to anyone who tested positive for COVID-19 on PCR, rapid molecular, or rapid antigen test and if you DO NOT work in a high risk setting. Quick answers to what to do next.
• If you work in a HIGH RISK setting, the guidelines are different and can be found here.
• If you suspect you might have symptoms of COVID-19, here is the guidance for what to do next.
• Here is the Ministry link with details on the latest public health measures.
• Decision Aid for patients who are pregnant or breastfeeding – Should I get the COVID-19 vaccine?
• The CARD System – helping children cope with stressful situations such as getting an injection or other medical procedures
• Benefits of vaccinating children against COVID-19
• Frequently Asked Questions about COVID-19 Vaccines for Children
• mRNA Vaccines for Children Aged 5 to 11: Now or Wait
• Provincial COVID-19 Stop the Spread – Including access to a Self-Assessment Tool and Where to Get Tested
• Get your Enhanced Proof of Vaccination – Follow this link and the prompts to get your Proof of Vaccination with the enhanced QR Code (receipts of vaccination from Ontario Ministry of Health) to print or save an electronic version.
• COVID-19 Vaccine Third Dose Eligibility for special populations – the Middlesex London Health Unit’s COVID-19 page details who is eligible for a 3rd dose of COVID-19 vaccine at this time
• COVID-19 Vaccine Screening and Consent Form – you should review the questions on this screening and consent form and know the answers before you arrive at a COVID vaccine clinic. A physical paper copy is not needed.
• COVID-19 Vaccine Info Sheet– describes the various COVID-19 vaccines
• What you need to know about your vaccine appointment – this provides an overview of what you need to know and what to bring with you to your vaccine appointment
• After Getting Your Vaccine – this document contains information for what to expect and how to take care of yourself immediately after the vaccine
• Middlesex-London Health Unit – Coronavirus – this is the summary page where many resources are linked. Resources include information presented in many languages.